Client Expectations Without Losing Your Shirt or the Next Job - 2017

Overview:
By learning to present issues in the right framework we decrease adversarial

behaviors on the project and increase the likelihood that our proposals for

additional work will be accepted.

Why should you Attend:
Our attitudes are the most important tool in our toolbox. It costs us nothing

to purchase, if we use it well it can gain us everything, and if we use it poorly

it can cost us everything. How we use it is up to us. Participants will learn

how to get the most from their project team by focusing on key attitude

changes.

Areas Covered in the Session:
How to anticipate client needs and expectations
How to redefine expectations to lower your risk
How to clarify expectations and get buy in
How to stop client interference in your work processes

Who Will Benefit:
Project Managers
Assistant Project Managers
Project Directors
Program Managers
Project Executives

Speaker Profile:
Heath Suddleson has more than 25 years managing projects in the design

and construction industry where he has led teams in managing billions of

dollars worth of projects. In these roles, Heath has served as the Contractor,

the Architect/Engineer, and even represented the Owner.

Contact Detail:
Compliance4All DBA NetZealous,
Phone: +1-800-447-9407
Email: [email protected]

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